Shipping policy

Shipping Policy

Shubaz

Order Processing Time

All orders are processed within 1–3 business days after confirmation.

Orders are not processed or shipped on Sundays or public holidays. In case of high order volume, processing may be slightly delayed.

Shipping Rates & Delivery Time

داخل پاکستان (Within Pakistan)

  • Standard Delivery Time: 3–7 business days
  • Shipping Charges: [Enter charges or write “Free Shipping” if applicable]

International Shipping (if applicable)

  • Delivery Time: 7–15 business days
  • Shipping Charges: Calculated at checkout based on location

Delivery times are estimates and may vary depending on location and courier services.

Order Tracking

Once your order is shipped, you will receive a tracking number via SMS, email, or WhatsApp.

You can use this tracking number to check your parcel status.

Shipping Delays

Shubaz is not responsible for delays caused by:

  • Courier service issues
  • Weather conditions
  • Public holidays
  • Incorrect shipping details provided by the customer

Incorrect Address

Customers must provide accurate shipping information.

If an order is returned due to an incorrect address:

  • The customer will be responsible for re-shipping charges
  • We are not liable for lost parcels due to wrong details

Cash on Delivery (COD)

We offer Cash on Delivery (COD) across Pakistan.

Please ensure:

  • Your phone number is active
  • You are available to receive the parcel

Failure to receive COD orders may result in restrictions on future orders.

Order Confirmation

Our team may contact you via call or WhatsApp to confirm your order before shipping.

Orders not confirmed may be cancelled.

Damaged or Lost Packages

If your order arrives damaged or is lost during shipping, please contact us within 48 hours of delivery.

We will investigate and assist you accordingly.

Contact Us

For any shipping-related questions:

Email: [your email here]
Phone / WhatsApp: [your number here]